To make sure you can get back into your SUU account if you ever have trouble signing in, add recovery information.

How recovery info helps you

A recovery phone number or email address helps you reset your password if:

  • You forget your password
  • Someone else is using your account
  • You’re locked out of your account for another reason

Add or change a recovery phone number

  1. Sign in to your "Account Recovery Info" page in your mySUU portal.
  2. From here, you can a phone number in the "Recovery phone" field

Which phone number to use

Use a mobile phone that:

  • Gets text messages
  • Belongs only to you
  • You use regularly and keep with you

Add or change a recovery email address

  1. Sign in to your "Account Recovery Info" page in your mySUU portal.
  2. From here, you can enter an email address in the "Recovery email" field

Which email to use

Choose an email address that:

  • You use regularly
  • Is different from your preferred email that SUU has on file
  • Is not a suu.edu or suumail.net email address
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