1.)  Click on the following link: https://vpn.suu.edu 

Note: (You can bypass steps 1 through 3 and download the agent directly from this link:https://vpn.suu.edu/global-protect/getmsi.esp?version=64&platform=windows

2.) Enter your SUU username and password. (If you are a Faculty/Staff member see below) 

Note: The VPN does require two-factor authentication.

  • Duo Push: If you typically use the Push feature of Duo and approve the Pushes on your device, then enter your credentials and check your mobile device for a Push that is automatically sent.  There is no prompt that a Push has been sent as is typical when logging into the mySUU Portal, so you need to remember to check your device for the Push.
  • Passcode: If you typically use a Passcode generated by a FOB or the Duo Mobile app, then when you enter your password you have to append a comma (","), and then the 6-digit passcode generated by your FOB or the Duo Mobile smartphone app. For example, if you push the FOB button or tap the Southern Utah University entry in the Duo Mobile app, and get a Passcode of 123456, and your password is "springtime", then your password for the VPN would be the following: springtime,123456.
  • If you are an individual that is not required to use two-factor, then simply enter your password.

3.) Select Download Windows 64 bit Global Protect agent to downlaod the installer.

4.) After downloading the Global Protect agent, you will need to launch it by clicking on the downloaded file.

  • In Chrome and Edge, the downloaded file is located in the bottom left of the window. See Below:

  • In Mozilla Firefox it is located under the Downloads arrow next to the search bar. See Below: 

5.) Once the installer is launched, continue to click next and accept the License Agreement until the installer has completed. Once done, click "Close."


6.) After the installation has completed, you will see a Global Protect popup in the bottom right hand corner of your screen above the date and time. 


7.) Enter "vpn.suu.edu" in the address bar and click “Connect”.

8.) Enter your SUU username and password. (If you are a Faculty/Staff memebr see below) 

Note: The VPN does require two-factor authentication.

  • Duo Push: If you typically use the Push feature of Duo and approve the Pushes on your device, then enter your credentials and check your mobile device for a Push that is automatically sent.  There is no prompt that a Push has been sent as is typical when logging into the mySUU Portal, so you need to remember to check your device for the Push.
  • Passcode: If you typically use a Passcode generated by a FOB or the Duo Mobile app, then when you enter your password you have to append a comma (","), and then the 6-digit passcode generated by your FOB or the Duo Mobile smartphone app. For example, if you push the FOB button or tap the Southern Utah University entry in the Duo Mobile app, and get a Passcode of 123456, and your password is "springtime", then your password for the VPN would be the following: springtime,123456.
  • If you are an individual that is not required to use two-factor, then simply enter your password.

CONNECT:

  • Enter your SUU username and password as explained above and click 'OK'.
     
  • You are now connected to the VPN.

DISCONNECT:

  • In order to disconnect, Click on the Global Protect Icon.

  • Then simply click the 'Disconnect' button.

If you have any issues connecting to the VPN, please contact the IT Help Desk, (435) 865-8200, support@suu.edu.

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