System requirements for Canvas

This is a list of the basic requirements to use Canvas, however it is recommended to use higher versions, better connections, more ram, etc. Canvas will function at these minimum levels but there is no guarantee that it will work well - for example the time to open a page will increase with weaker internet connections. Requirements for Graduate and Undergraduates vary. Requirements are subject to change based on system requirements for applications used to view and manufacture learning objects. Consult your course syllabus for specific requirements needed for each course.

 

Macintosh

Windows [PC]

Recommended Minimum Recommended Minimum
Hardware
  • Intel Core Quad CPU
  • or faster processor
  • 4GB of RAM
  • Intel Core CPU
  • or faster processor
  • 2GB of RAM
  • 1 GB free hard drive space

 
  • Intel Core Quad CPU
  • 3GHz processor (or equivalent)
  • 4GB of RAM
  • 1GB of VRAM
  • Intel Core CPU
  • or faster processor
  • 2GB RAM
  • 2 GB free hard drive space

 
(Configurations may vary results) (Configurations may vary results)
Note: Some courses may require the use of Scanners and other peripherals.
For Hybrid sections using Adobe Connect Pro
  • Webcam
  • Microphone (in headset or webcam) [Required]
  • Headphones (PC speakers cannot be used) [Required]
  • USB Webcam
  • Microphone (in headset or Webcam) [Required]
  • Headphones (PC speakers cannot be used) [Required]
Note: DSL Connectivity is NOT recommended.
Operating Systems
  • Macintosh OS X
  • Macintosh OS X
  • Windows 8
  • Windows 7
!! Older systems and other configurations may work however, browsers, plug-ins, document viewers and applications may not be compatible with all components used in a course. !!
Web Browsers
  • Firefox +31
  • Safari +7
  • Flash 13 (plug-in)
  • Firefox 29
  • Safari 6
  • Firefox +31
  • Safari +7
  • Flash 13 (plug-in)
  • Firefox 29
  • Safari 6
  • Chrome 36
  • Flash 13 (plug-in)

 
Faculty and Staff are asked to use the latest versions of Firefox or Safari. Internet Explorer has been known to have issues with Canvas and is not recommended.  Firefox (Extended Releases are not supported). Chrome maybe used, but also has had some issues with Canvas.
=== Please read Browser Configuration and Java sections ====
Internet
Connectivity
8 mbps connectivity speed from one of the following:
  • +8 Mbps connectivity
  • Cable modem
  • Microwave
  • LAN
  • or equivalent
Graduate:
  • 4 Mbps connectivity (required)
8 mbps connectivity speed from one of the following:
  • +8 Mbps connectivity
  • Cable modem
  • Microwave
  • LAN
  • or equivalent
Graduate:
  • 4 Mbps connectivity (required)
Undergraduate:
  • Broadband  +2 mbps (min)
  • or better speeds.
Undergraduate:
  • Broadband  +2 mbps (min)
  • or better speeds.
Additional Software
& Plug-ins:
Note: This is a basic list of software used by faculty in their courses. Not all software needed is listed here. Please consult your instructor's syllabus for information on additional software applications needed.
General requirement for both PC and MAC platforms

Browser Configuration

All browsers must be configured to work properly with Canvas. Some issues that students encounter, such as login failures or course tools not working properly, can be traced to browser configuration. Your web browser must be configured so that:

  • Java and JavaScript are enabled
  • Cache is set to reload the page each time
  • Cookies are enabled
  • Pop-up blockers are disabled

Java

You have to have Javascript enabled in your browser. If you are having Java issues please download and install the latest version of Java: http://www.java.com/en/. Java is a program that allows many of the functions in Canvas to work. You may already have one or more versions of Java on your computer. In Canvas, it is critically important that you:

  • have the latest version of Java installed
  • remove any other versions of Java
  • enable Java and JavaScript

Mac Users: The Mac OS X operating system comes with the correct version of Java installed.

It is not recommended to have more than one version of Java on your computer. Click on the Start button, then click on Settings and then click Control PanelDouble-click Add or Remove Programs and delete any previous versions of Java.

Once you have installed the recommended version of Java and removed other versions, you must make sure that Java and JavaScript are enabled.

  1. From the Start menu, click Settings and then click Control Panel.
  2. Double-click Java (or Java Plug-in).
  3. Click the Update tab.
  4. Make sure the uncheck Check for Updates Automatically
  5. Click Apply.

Information compiled by SUU Online™ © 2014

Was this information helpful?

Not what you're looking for?

Try searching again or send us your question.